{"id":1994,"date":"2020-09-17T20:11:23","date_gmt":"2020-09-17T20:11:23","guid":{"rendered":"https:\/\/koklachi.com\/?page_id=1994"},"modified":"2020-09-18T07:43:20","modified_gmt":"2020-09-18T07:43:20","slug":"about-us","status":"publish","type":"page","link":"https:\/\/koklachi.com\/index.php\/about-us\/","title":{"rendered":"Refunds Policy"},"content":{"rendered":"\n<p><strong>Please note that Exchange or Refund will not be made unless there is a Defect.<\/strong><\/p>\n\n\n\n<ul><li>We offer our customers a simple Refunds policy. Our customers are valued not only at the time of sale but also through the subsequent stages of Returns &amp; Refunds. Our policy is thoughtfully designed to ease up the process, save time and make you feel reassured about your order.<\/li><li>You can  e-mail us at koklachi15@gmail.com within 24 Hours from the date of delivery.<\/li><li>We request you to maintain the original packaging of the items to be returned, including the KOKLACHI tags.<\/li><li>Any promotional voucher (Gift Voucher, Discount or any other offer voucher) used for the orders will not be refunded.<\/li><li>Refund will be initiated once we receive the product and quality check is done.<\/li><li>If the product fails in the quality check, no amount will be refunded.<\/li><li>In case a customer wants his or her damaged\/wrong or defective product back, they have to bear the delivery charges.<\/li><li>Any kind of applicable delivery charges will not be refunded.<\/li><\/ul>\n\n\n\n<ul><li><\/li><\/ul>\n\n\n\n<p class=\"has-medium-font-size\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please note that Exchange or Refund will not be made unless there is a Defect. We offer our customers a simple Refunds policy. Our customers are valued not only at the time of sale but also through the subsequent stages of Returns &amp; Refunds. Our policy is thoughtfully designed to ease up the process, save [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/koklachi.com\/index.php\/wp-json\/wp\/v2\/pages\/1994"}],"collection":[{"href":"https:\/\/koklachi.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/koklachi.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/koklachi.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/koklachi.com\/index.php\/wp-json\/wp\/v2\/comments?post=1994"}],"version-history":[{"count":7,"href":"https:\/\/koklachi.com\/index.php\/wp-json\/wp\/v2\/pages\/1994\/revisions"}],"predecessor-version":[{"id":2008,"href":"https:\/\/koklachi.com\/index.php\/wp-json\/wp\/v2\/pages\/1994\/revisions\/2008"}],"wp:attachment":[{"href":"https:\/\/koklachi.com\/index.php\/wp-json\/wp\/v2\/media?parent=1994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}